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Groups & Stations

Groups are how you organise people and units. A Station group is a physical place with an address — a fire station, an ambulance base, an EOC, a client site, a depot — that personnel and units respond to and that owns a response area (geofence). An Organisational group is a container without a location — a battalion, a division, a district, a team, a client account — used to nest stations and to scope permissions.

Groups

Where to find it

Department dropdown → Stations and Groups (/User/Groups). The list shows every group with type, parent, members and Edit / Geofence / Delete buttons.

Creating a group

New group

FieldNotes
Group nameStation 1, Battalion 2, North District, Client: Acme HQ.
Group typeStation (requires a location) or Organisational.
Parent groupNest groups to build a hierarchy (Department → Battalion → Station).
Station addressStreet address, or GPS coordinates (decimal), or a what3words address. Used for the map, Responding to station, ETA and closest-unit selection.
Dispatch email / Message emailOptional addresses: mail sent to the dispatch address creates a call dispatched to this group; the message address delivers a message to the group.
PrintNode printer / Print calls to printerWith a PrintNode account, calls dispatched to this group's members or units are printed on the station printer.
Group admins / Group usersAssign members. A person can be in one group only.

Geofence (response area)

Geofence on a station opens a map; click to draw the boundary of the station's first-due area and pick a district colour. Geofences are used by:

  • Run cards in station-based mode — the station whose area contains the call is selected first, cascading to the next nearest on shortfall;
  • Move-up recommendations and station coverage minimums;
  • Map display and the Big Board.

Geofence

Deleting a group

A group cannot be deleted while it has active members, child groups, units or shift groups — move or delete those first. Deleting removes group data, personnel and unit memberships, group inventory and shift data permanently.

How groups are used elsewhere

ModuleUse
DispatchDispatch to a whole group; Dispatch shift instead of group.
Personnel / UnitsGrouping on lists and the dashboard; group admins manage their own group.
SecurityDepartment + group admins permission level; group-scoped visibility.
ShiftsShift groups per station.
RecordsGroup anchor for numbering and group-scoped visibility.
Checklists / Work ordersTarget type Group / station; assignment routing.
InventoryA station is a stock location.
NotificationsLow-availability alerts per group.

Setup examples

DepartmentStructure
Single-station volunteer fireOne station group. Everyone in it.
Multi-station fireOrganisational Battalion 1/2 → Stations 1–6 with geofences; officers as group admins.
County EMSStations per base; organisational North / South division.
SAROrganisational Ground / Technical / K9 / Support teams; one station for the cache / meeting point.
Emergency managementStation: EOC, Alternate EOC; organisational groups per section (Operations, Planning, Logistics, Finance) and per ESF.
Security companyOrganisational group per client, station groups per site (with address and geofence for alarm response); site supervisors as group admins.
Delivery / transitStation per depot; organisational groups per route region.
IndustrialStation: Main plant, Tank farm, Warehouse; organisational Day / Night ERT.

Technical reference

ItemValue
ControllerGroupsController
Routes/User/Groups/{Index,NewGroup,EditGroup,DeleteGroup,Geofence}?departmentGroupId=
PoliciesGroup_View/Create/Update/Delete
Data endpointsGetAllGroups, GetMembersForGroup?groupId=, GetGroupsForCallGrid, SaveGeofence
ModelDepartmentGroup (Type 1 = Station, 2 = Organisational), DepartmentGroupMember, Address, Geofence (polygon + colour)
EventsGroupAddedEvent, GroupUpdatedEvent, UserAssignedToGroupEvent